Built for groups. Consistent across every location.
Standardize phone performance across every concept and location in your group — while protecting the hospitality that makes your brands worth building. One platform, one inbox, one set of standards, answered the same way at every door.
Your brands run on consistency. So does Tablevoice.
Tablevoice for groups isn’t a bigger version of the single-restaurant product. It’s built for operators who manage brand voice, labor cost and guest experience across many rooms at once.
Built for scale
Standard phone performance across dozens of locations, while easing the labor strain on every floor.
Brand voice everywhere
Enforce your voice and standards across every concept, location and shift — never a rogue-franchise sound.
Group-level reporting
Unified reporting with location-level drill-down and executive-ready reviews you can act on.
Stay in control
See who's calling, follow conversations live, and keep guest history with you across the whole group.
Features built for restaurant groups.
Unified guest communication
Bring calls, texts and follow-ups into one Team Inbox across every location — connected to your reservation, events and POS systems.
Group-level reporting
Aggregated performance with location-level drill-down: call reasons, outcomes and call-to-booking conversion, in executive-ready summaries.
Multi-location cross-sell
When one room is fully booked, Foodie offers another property in your group — so you keep the guest instead of losing them to a competitor.
Group event & private-dining routing
Buyouts, private rooms, large parties and catering are captured with full detail and routed to the right coordinator — even if the call came into another restaurant.
VIP guest recognition
Tablevoice recognizes your regulars and remembers past requests, so every interaction feels personal — at any location they call.
Automated guest follow-up
After a call, Tablevoice can follow up by text to confirm a detail or win the repeat visit — keeping your brand top of mind with no extra work for the floor.
Brand voice standardization
Central control of voice, wording and house rules. Every location sounds like your brand — with regional nuance wherever you want it.
Enterprise-grade security
SOC 2-aligned controls, role-based permissions, encryption in transit and at rest, and payment-safe handling — we never collect or store guest card data.
Dedicated enterprise support
A named Customer Success Manager from day one, escalation SLAs, and quarterly business reviews with executive-level reporting.
Every location should answer the phone like your flagship on its best night.
Know what to expect from day one.
A structured, phased rollout with executive checkpoints — so Ops, IT and Training stay aligned and nothing surprises you at scale.
Discovery
Align on goals, KPIs and rollout scope. Map your brand standards and location hierarchy.
Pilot launch
Deploy to 3–5 locations. Tune brand voice, connect your systems, and measure performance.
Pilot readout
Executive review of results. Finalize the rollout plan with Ops, IT and Training aligned.
Full rollout
Phased deployment across every location. Quarterly business reviews begin.
What groups see with Tablevoice.
“Running multiple locations means every guest interaction has to feel the same — and Tablevoice delivers that consistency on every call. We’re capturing revenue our team would have otherwise missed.”— Diana Sideris, Tabule
Purpose-built beats bolted-on.
| Capability | Tablevoice | Generic voice AI | Answering service |
|---|---|---|---|
| Built specifically for restaurants | × | × | |
| Books, moves & cancels in your reservation system | Limited | × | |
| One inbox for calls + texts across locations | × | × | |
| Group-level reporting with location drill-down | × | × | |
| Multi-location cross-sell | × | × | |
| Brand voice standardization | Limited | × | |
| Captures events & private dining in full detail | × | Takes a message | |
| Unlimited concurrent calls | × | ||
| SOC 2-aligned security | Varies | × |
Connects with the systems your group already runs on.
Tablevoice plugs into the reservation, events and POS platforms your portfolio already uses — including OpenTable for Enterprise — so guest interactions are answered accurately and your operational data stays in sync, without changing how your teams work.
OpenTable
The world’s leading reservation network, trusted by 65,000+ restaurants globally.
Resy
The go-to platform for discovering and booking the most in-demand tables.
Tock
Reservations, ticketed tastings and takeout — built for hospitality-driven operators.
SevenRooms
A guest-experience and retention platform powering the world’s top hospitality brands.
Toast
An all-in-one restaurant POS that now powers reservations and guest data too.
Tripleseat
The leading event-management platform for restaurants, hotels and unique venues.
Square
A leading POS and payments platform serving restaurants and merchants worldwide.
Run a group? Let’s map your rollout.
Tell us about your concepts and locations and we'll walk you through a phased plan, the integrations involved, and what your first pilot would look like.